Shipping & delivery

From the seller’s shelf to your door.

Wishdrop handles the whole journey from India to Sri Lanka — you don’t need an overseas address, a forwarding service, or any customs paperwork.

The journey

What happens after you order

  1. 01

    Received & quality checked

    Your item arrives at a Wishdrop facility, where we confirm it matches your order before it moves any further.

  2. 02

    Consolidated & shipped

    Items are packed for international transit and handed to our shipping partner, with tracking updated on your account.

  3. 03

    Customs clearance

    We handle the customs declaration and clearance process in Sri Lanka — you don’t need to file anything yourself.

  4. 04

    Delivered to your door

    Once cleared, your order is handed to last-mile delivery and brought to the address on your account.

What your delivery cost includes

The total on your quote already covers the product price, Wishdrop's service fee, freight, and customs duties and taxes — see how pricing is calculated and how customs charges work. There's nothing more to pay on delivery unless your order changes after purchase.

Good to know

Common questions

Do I need my own overseas address?
No. Unlike a package-forwarding service, Wishdrop buys the item for you directly, so there's no warehouse address to manage, forward, or declare yourself.
How long does delivery take?
Timelines vary by seller dispatch time, product weight, and customs processing, and are shown as an estimate on your quote and order page. We’ll flag it if something is running longer than expected.
Can I track my order?
Yes — every order moves through the same stages (Ordered → Quality check → Shipped → Delivered), visible under My Orders and Track Order.
What if my item is lost or damaged?
See our Shipping Protection Plan for optional coverage, and our Refund Policy for what happens by default.

Ready when you are

Have something already picked out?

Paste the link and we’ll price it in rupees, delivered to your door.

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