Shipping guidelines

What we can’t ship.

Some items can’t be bought, flown or imported into Sri Lanka. Here are the most common ones — check before you order.

This list covers the most common items we can't buy or ship, but it isn't complete. If something you order turns out to be restricted, we'll contact you before doing anything with it. You may need to cover the cost of returning it to the seller, and re-shipping it elsewhere costs extra.

Dangerous goods

Anything classed as hazardous for air freight.

Hazardous and toxic substances

Explosives, radioactive material, toxic or corrosive chemicals, oxidisers, strong magnets and anything else classed as hazardous for air freight.

Flammable items

Flammable liquids and solids such as nail polish, hair dye, matches, fuel, paint thinners and some metal powders.

Gas and pressurised containers

Aerosol sprays, gas cylinders, fire extinguishers, lighters, dry ice, airbags and carbonated or canned drinks.

Loose batteries and power banks

Batteries or power banks sent on their own, and large lithium batteries. Batteries fitted inside a device may be accepted — ask us first.

Weapons and controlled items

Weapons, replicas and alcohol.

Firearms and replicas

Real firearms, ammunition and parts, plus air guns, replica or toy guns, and military or combat equipment.

Knives, blades and bows

Restricted knives, swords, blades, bows and arrows. Ordinary kitchen cutlery is fine.

Alcohol

Alcoholic drinks of any kind, and products with a high alcohol content.

Regulated goods

Money, documents and fakes.

Cash, tickets and counterfeits

Cash and cash equivalents, event tickets, personal letters and documents, and counterfeit or replica branded goods.

Others

Anything the law or Customs says no to.

Check first

Items restricted by law

Anything Sri Lankan or Indian law prohibits, or that needs a permit or approval from Customs or another authority before it can be imported.

Not sure about an item?

Ask us before you order.

Send us the link and we’ll tell you whether we can bring it in.